Alebora Terms of Use 2026 | Rules for UK Players

You must be at least 18 years old to open an account or play at Alebora. By registering, you confirm that you are of legal age, that you are playing for yourself, and that online gambling is lawful where you live. We may ask for proof of age at any time and will suspend an account until it is supplied. Anyone found to be under 18 will have their account closed, and any winnings may be forfeited, with deposits returned where the law allows. You must not open an account on behalf of another person. Playing is also barred where you are on a self-exclusion register such as GamStop, and we will not knowingly accept activity from anyone who has excluded themselves.

To join, you provide an email address, a password and accurate personal details, then confirm your age and accept these terms. Each person may hold one account only. The same rule applies to a household, a shared device or a shared payment method where we suspect linked play. Duplicate accounts may be closed and any balance or winnings connected to them voided. Keep your login details private and never share them. You are responsible for all activity under your account, so tell us at once if you think someone else has accessed it. Your registered details must stay current, and we may ask you to update them.

As a UK-licensed operator, we must confirm who our players are and guard against fraud and money laundering. After you register, you verify your email and complete identity checks, which may involve photo ID, proof of address and evidence of how a payment method belongs to you. We can request further documents at any stage, including before a withdrawal. Until checks are complete we may limit play, deposits or cashouts. Providing false or altered documents will lead to account closure and may be reported to the relevant authorities. All data is handled over encrypted connections and used only as set out in our privacy information.

Accounts are held in pounds sterling (GBP). The minimum deposit is £10, and you can pay by Visa, Mastercard, PayPal, Apple Pay, Trustly, Paysafecard, Skrill or Neteller. You can set daily, weekly and monthly deposit limits in your account settings, and we encourage you to do so. The minimum withdrawal is £10, and upper limits depend on the method used and your verification status. Once a request is approved, e-wallet payouts are usually completed within 24 hours, while cards and bank transfers typically take one to three business days. Withdrawals go back to a payment method in your own name, and we may use the original deposit route where required.

The welcome offer is a 100% match on your first deposit up to £100, plus 50 Free Spins. The minimum qualifying deposit is £10. Bonus funds carry a 35x wagering requirement, and the bonus expires 30 days after activation. While a bonus is active, your stake must not exceed £5 per spin or hand. Games contribute to wagering at different rates, and some may not count at all, so check the promotion details before you play. Offers are claimed by opting in during the deposit step or through the promotions area; no standard promo code is published. Certain e-wallet deposits may be ineligible. Exact figures can change, so review the live terms before you claim.

Promotions exist for genuine recreational players. We treat the following as abuse: opening several accounts to claim an offer more than once, exceeding the maximum bet while a bonus is active, placing low-risk or opposing bets to clear wagering, and using stolen or third-party payment details. Where we find abuse, we may remove the bonus and any winnings tied to it, close the account and withhold funds where the law permits. We may also adjust or end any promotion if it is being misused. Our decision is based on account activity and our records, and we will explain the reason where we reasonably can.

Our service is not offered to residents of the United States, France, the Netherlands, Australia, Spain or Italy. Where local rules prohibit online gambling, you must not register or play. Using a VPN, proxy or false address to hide your location is a breach of these terms. If we find that an account was opened or used from a restricted territory, we may close it, cancel bets and void winnings. You are responsible for checking that your use of the service is lawful where you are. We may update the list of restricted countries as regulations change.

We hold a UK Gambling Commission licence and offer around 2,000 games from studios including Pragmatic Play, NetEnt, Play'n GO, Evolution, Hacksaw Gaming, Relax Gaming and Push Gaming. Each game follows its own published rules, which you should read before playing. Outcomes are determined by certified random systems or live dealers, and we do not influence results. If a game malfunctions, bets and payouts affected by the error may be voided and any related balance corrected. You must play in good faith, using only the standard interface, and must not use bots, scripts, collusion or any software designed to gain an unfair edge.

If you do not log in or place any bets for an extended period, we may class your account as dormant. We will try to contact you using the details we hold before taking action. A dormant account can be restricted for security, and where the terms allow, a reasonable administration charge may apply to any balance that remains. You can reactivate your account by contacting our support team and passing any checks we require. If you want to withdraw a remaining balance, you can request it at any time, subject to verification. We will never remove money without following the proper process and applicable law.

You may close your account whenever you wish by contacting our team, after which we will return any withdrawable balance following the usual checks. We may close or suspend an account if you breach these terms, if we suspect fraud, or if the law requires it. We support safer play with deposit limits, time-outs and GamStop self-exclusion, and we urge you to use them if gambling stops being fun. Once you self-exclude, we will block access, stop marketing and refuse new registration for the chosen period. If you feel your play is becoming a problem, free and confidential support is available from UK organisations such as GamCare and BeGambleAware.

You must not use the service for money laundering, fraud, chargeback abuse, harassment of staff or any unlawful purpose, and you must not attempt to access other accounts or disrupt our systems. We provide the service with reasonable skill and care, but we cannot guarantee uninterrupted access. To the extent the law allows, we are not liable for losses resulting from technical faults beyond our control, internet failures or your own breach of these terms. Nothing here limits responsibilities we cannot lawfully exclude. Gambling carries risk, and you should only stake money you can comfortably afford to lose. Wins are never guaranteed.

If you have a concern, contact our support team by live chat or at [email protected], and we will investigate and reply as quickly as we can. If you remain unhappy after our final response, you may refer the matter to an approved alternative dispute resolution service, as UK rules provide. These terms are governed by the laws of England and Wales, and the courts of that jurisdiction will have authority over any claim, subject to any rights you have under consumer law. Our records of activity on your account are accepted as evidence unless clearly shown to be wrong.

We may update these terms to reflect new regulations, product changes or operational needs. When a change is significant, we will notify you through your account or by email, and the updated version will show its effective date. Continuing to use your account after a change takes effect means you accept the new terms. If you do not agree, you should stop playing and contact us to close your account. Bonuses already active will normally keep the conditions they were claimed under, unless the law requires otherwise. Please review this page from time to time so you always know the rules that apply.