Alebora FAQ: Answers for UK Players 2026

Press Sign Up, enter your email, a password and your personal details, then confirm you're 18 or over and accept the terms. After that, verify your email and complete our identity checks. Once you're set up, you can make your first deposit and choose whether to claim the welcome offer. The whole process usually takes only a few minutes.

You must be at least 18 and provide truthful details that match your official documents. We welcome players from the United Kingdom, but some countries are restricted, including the United States, France, the Netherlands, Australia, Spain and Italy. If you're unsure whether you're eligible, our support team can confirm before you register.

First, double-check your email address and password, and make sure caps lock is off. If that doesn't help, use the password reset option to set a new one. Still stuck? Contact our team through live chat or by emailing [email protected] and we'll help you regain access securely. Never share your password with anyone.

As a UK-licensed operator, we're required to confirm who our players are, check their age and help prevent fraud and underage gambling. You may be asked for proof of ID, address and sometimes payment method ownership. Completing verification early usually means smoother, quicker withdrawals when you decide to cash out.

No, we allow one account per person. Duplicate accounts can lead to bonuses being voided and balances being frozen while we investigate. If you've lost access to an existing account or your details have changed, contact our support team rather than registering again, and we'll sort it out for you.

New players can claim a 100% match on their first deposit up to £100, plus 50 Free Spins. The minimum deposit to qualify is £10. Exact figures and eligibility can change, so please check the current terms on the site before depositing. Some e-wallet deposits may not qualify for the offer.

Bonus funds carry a 35x wagering requirement, meaning you must play through the bonus amount 35 times before winnings linked to it can be withdrawn. Different games contribute differently, so always read the full terms. We'd encourage you to understand these conditions before opting in, not after.

Yes. While bonus funds are in play, your stake is capped at £5 per spin or hand. Going over that limit can put your bonus and any related winnings at risk, so keep an eye on your bet size. It's an easy rule to follow if you check your stake before each round.

Your bonus stays valid for 30 days from the moment it's activated. If the wagering isn't completed within that window, the remaining bonus and any winnings from it may be removed. Plan your play at a pace that suits you, and never feel pressured to gamble more just to beat the clock.

No standard bonus code is published for the welcome offer. Promotions are normally claimed by opting in when you deposit or by choosing the offer from the promotions page. If a code is ever required for a specific campaign, we'll state it clearly alongside that promotion.

We have a tiered loyalty scheme with Bronze, Silver, Gold, Platinum and Diamond levels, where regular real-money play earns points. Benefits can include bonuses and free spins. Because UK rules on VIP inducements are strict, details for GB players can change, so check the current terms on the site.

You can pay with Visa, Mastercard, PayPal, Apple Pay, Trustly, Paysafecard, Skrill or Neteller. All transactions are in pounds sterling. Availability can vary slightly by account, and some e-wallets may be excluded from bonus eligibility, so check before you deposit if you plan to claim an offer.

The minimum deposit is £10 per transaction, which is also the amount needed to qualify for the welcome offer. You can adjust your own daily, weekly and monthly deposit limits in your account settings at any time, which is a helpful way to keep your spending in check.

Once we've approved a request, e-wallet payouts typically arrive within 24 hours, while cards and bank transfers usually take one to three business days. Approval time depends on your account being verified. We'd suggest completing your checks early so there's no waiting when you want to cash out.

You can withdraw from £10 per transaction. Maximum limits vary depending on the payment method you use and how far your account verification has progressed. If you plan a larger cash-out, it's worth checking the limits for your chosen method first so there are no surprises.

Pending times usually reflect our approval checks, an incomplete verification or the processing speed of your chosen method. Make sure your documents are uploaded and that you're withdrawing to a method in your own name. If it's taking longer than expected, our support team can look into it for you.

We offer roughly 2,000 titles across slots, live casino, table games, jackpots, game shows and video poker. Studios include Pragmatic Play, NetEnt, Play'n GO, Evolution, Hacksaw Gaming, Relax Gaming and Push Gaming. Whatever your taste, there's likely something to suit, and you can browse by category or provider.

We don't offer a native iOS or Android app. Instead, our site is built to work smoothly in the browser on your smartphone or tablet. Simply log in as normal and play. That also means there's nothing to download or update, and you're always using the latest version.

Availability of demo modes depends on the individual game and studio, and some titles may only be offered for real-money play. Where a free version exists, it's a handy way to learn the rules and features first. Remember that demo results don't predict real outcomes, as every spin is random.

Yes. We're licensed by the UK Gambling Commission, protect your data with SSL encryption and handle payments through secure processing. We also verify identities to keep accounts and funds protected. For your own safety, use a strong unique password and never share your login details with anyone.

You can set your own daily, weekly and monthly deposit limits, and we support GamStop self-exclusion if you need a complete break. Our team can also help you with cooling-off options. Using these tools early is a sign of good habits, not a weakness, and they're available whenever you need them.

You can restrict or close your play through the responsible gambling tools in your account, or contact our support team and we'll act on it promptly. We also support GamStop, which blocks access across participating UK sites. If gambling is causing you worry, please reach out to a support organisation such as GamCare.

You can reach us by live chat or by emailing [email protected]. Support is understood to be available around the clock, though you should check the site for current hours. When you get in touch, have your account details handy so we can help you as quickly as possible.